Updated: 12/16/2020

TERMS AND CONDITIONS

Collector Design Werks only accepts and ship orders within the United States and its territories.

By PLACING AN order, the buyer assumes all responsibilities for complying with federal, State and local laws and also acknowledges that they will only utilize the items for lawful purposes and in the manner for which they’re intended. Collector Design Werks assumes no liability associated with misuse of its products.

Collector Design Werks cannot guarantee parts function when installed by others. To ensure safety and the proper function of any parts, we recommend all parts be installed and inspected by a qualified gunsmith.

Collector Design Werks reserves the right to approve or deny any orderS placed and/or to limit quantities. If your order is modified/canceled we will contact you via the e-mail and/or by phone that was provided when your order was placed.   

Collector Design Werks website is subject to errors and omissions. Prices and descriptions are subject to change without notice.

Out of Stock Items

Collector Design Werks may occasionally inadvertently over-sell an item. In that event, we will contact you with options to backorder, refund or exchange depending on the situation.

Product Descriptions

Collector Design werks makes an effort to accurately showcase its products with update-to-date images and descriptions. However, as we constantly seek to improve our products, product specifications are subject to change without notice. If you have any questions about our products, please contact us at info@collectordesignwerks.com and We will be happy to answer them.


RETURN POLICY

Warranty

Collector Design Werks guarantees its products against qualty, workmanship and functional defects. If you believe you’ve received a damaged and/or defective product, please contact us within 15 days of receipt at info@collectordesignwerks.com and we will resolve it to the best of our abilites.

Collector Design Werks reserves the right to refuse warranty coverage if we believe the product in question has been subject to misuse, abuse, negligence or other operator error(s).

RETURNS & REFUNDS

Collector Design Werks offers a 15 day return period from the date of RECEIPT.  return REQUESTs beyond 15 DAYS may be refused by Collector Design Werks at its discretion. SHIPPING & HANDLING FEES are not REFUNDED.

TO initiate an return/exchange request, PLEASE SUBMIT A REQUEST HERE and include all relevant information (order no., item in question, any specific issues with the product, etc).

When shipping an item back, PLEASE ENsure that it is packaged well and shipped with a TRACKABLE service. Collector Design Werks CANnot be HELD responsible for any lost/damage to the shipment outside of our control.

Send returns to:
COLLECTOR DESIGN WERKS
24881 ALICIA PKWY STE E165
LAGUNA HILLS, CA 92653

Once the refund request is approved, it’ll be processed through the original payment method. our processing time is generally done within one business day of receiving the returned item, an email notification will be sent upon completion. however be aware that The time it takes for the refund to reflect on your account varies depending on your financial institution.

ALL returns (EXCLUDING DEFECTIVE/INCORRECT PRODUCTS) ARE subject to a 15% restocking fee.